Privacy Policy

For High Point Property Services LLC  

Effective Date: April 22, 2026 
Last Updated: April 22, 2026 

 

1. INTRODUCTION 

[Company Name] ("Company," "we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert URL] (the "Site"), use our services, or communicate with us. 

By using our Site or services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our Site or services. 

 

2. INFORMATION WE COLLECT 

We collect several types of information from and about you: 

2.1 Personal Information You Provide to Us 

When you request a quote, schedule services, sign a contract, or contact us, you may provide: 

• Name, address, phone number, email address 

• Property address and property characteristics (e.g., square footage, driveway type, landscaping features) 

• Payment information (credit card, bank account, or billing details) – processed through third-party payment processors 

• Any other information you voluntarily provide in messages, forms, or attachments 

2.2 Information Collected Automatically 

When you visit our Site, we may automatically collect: 

• IP address, browser type, operating system, device type 

• Pages visited, time and date of visit, referral source 

• Clickstream data and interactions with our Site 

2.3 Information from Third Parties 

We may receive information from: 

• Online scheduling platforms (e.g., Jobber, ServiceTitan) 

• Payment processors (e.g., Stripe, Square) 

• Social media platforms (if you interact with our pages) 

• Public records or credit reporting agencies (for payment verification) 

2.4 Sensitive Information 

We do not intentionally collect sensitive information such as social security numbers, driver's license numbers, or health data. If you provide such information voluntarily, you consent to our collection and storage of that information. 

 

3. HOW WE USE YOUR INFORMATION 

We use your information for the following purposes: 

• To provide services: Scheduling, dispatching, performing work, billing, and customer support. 

• To communicate: Sending quotes, appointment confirmations, reminders, invoices, and service updates. 

• To improve our services: Analyzing service requests, customer feedback, and operational efficiency. 

• To market our services: Sending promotional emails, text messages (with your consent), or direct mail about seasonal services (e.g., winterizing, driveway sealing). 

• To comply with legal obligations: Responding to subpoenas, court orders, or regulatory requests. 

• To protect our legal rights: Enforcing our contracts, preventing fraud, and resolving disputes. 

 

4. HOW WE SHARE YOUR INFORMATION 

We do not sell your personal information. We may share your information in the following circumstances: 

4.1 Service Providers 

 We share information with third parties who perform services on our behalf, including: 

• Payment processors 

• Scheduling and customer relationship management (CRM) software 

• Email and text messaging platforms 

• Marketing and advertising partners 

• Insurance carriers (for claims) 

These third parties are contractually obligated to protect your information and use it only for the purposes we specify. 

4.2 Legal Compliance 

We may disclose your information if required by law, subpoena, court order, or governmental request. 

4.3 Business Transfers 

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email or prominent notice on our Site. 

4.4 With Your Consent 

We may share your information for any other purpose disclosed to you and with your consent. 

 

5. COOKIES & TRACKING TECHNOLOGIES 

We use cookies and similar tracking technologies to: 

• Remember your preferences 

• Analyze Site traffic and usage 

• Serve relevant advertisements 

You can control cookies through your browser settings. Disabling cookies may affect certain Site features. 

Types of cookies we use: 

• Essential cookies: Required for Site functionality 

• Performance cookies: Collect anonymous usage data 

• Functional cookies: Remember your preferences 

• Targeting cookies: Deliver relevant ads (e.g., Google Ads, Facebook Pixel) 

 

6. DATA SECURITY 

We implement reasonable administrative, technical, and physical safeguards to protect your information, including: 

• Encrypted connections (SSL/TLS) for data transmission 

• Restricted access to personal information (need-to-know basis) 

• Regular security reviews and updates 

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security. You provide information at your own risk. 

 

7. DATA RETENTION 

We retain your personal information for as long as necessary to: 

• Provide our services 

• Comply with legal obligations (e.g., tax records, warranty claims) 

• Resolve disputes 

• Enforce our agreements 

Typically, we retain client records for [e.g., 7 years] from the last service date. You may request deletion of your information as described in Section 10. 

 

8. YOUR PRIVACY RIGHTS 

Depending on your location, you may have the following rights: 

8.1 For California Residents (CCPA/CPRA) 

• Right to know what personal information we collect, use, and disclose 

• Right to delete your personal information 

• Right to opt out of the sale of your personal information (we do not sell) 

• Right to non-discrimination for exercising your rights 

To exercise your rights, contact us at [privacy email address] or [phone number]. 

8.2 For European Residents (GDPR) 

• Right to access your data 

• Right to rectification (correct inaccurate data) 

• Right to erasure ("right to be forgotten") 

• Right to restrict processing 

• Right to data portability 

• Right to object to processing 

We process your data based on: (i) contract performance, (ii) legitimate business interests, (iii) legal obligations, or (iv) your consent. 

8.3 For All Users 

• You may opt out of marketing communications at any time by clicking "unsubscribe" in our emails or replying "STOP" to text messages. 

• You may review and update your information by contacting us. 

 

9. THIRD-PARTY LINKS 

Our Site may contain links to third-party websites (e.g., payment processors, social media). We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies. 

 

10. CHILDREN'S PRIVACY 

Our Site and services are not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us immediately. 

 

11. SMS TEXT MESSAGING & COMMUNICATIONS 

If you provide your phone number and consent to receive text messages, we may send: 

• Appointment reminders and confirmations 

• Service updates and status notifications 

• Promotional offers (only if you opt in) 

Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying "STOP" to any message. For help, reply "HELP." 

We do not share your phone number with third parties for their own marketing purposes. 

 

12. CHANGES TO THIS PRIVACY POLICY 

We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when changes were made. Material changes will be notified via email or a prominent notice on our Site. Your continued use of our Site or services after changes constitutes acceptance of the updated policy. 

 

13. CONTACT US 

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: 

Email: [privacy@yourcompany.com] 
Phone: [your phone number] 
Mail: [your physical address] 
Privacy Officer: [name, if applicable] 

For data subject requests, please include your name, address, and a description of your request. 

 

14. STATE-SPECIFIC DISCLOSURES (If Applicable) 

Nevada Residents 

Nevada law allows residents to opt out of the sale of their personal information. We do not sell personal information. To submit an opt-out request, contact us. 

Virginia, Colorado, Connecticut, Utah Residents (if applicable) 

We respond to requests to access, correct, delete, or opt out of processing as required by applicable law. 

 

END OF COMPREHENSIVE PRIVACY POLICY